TLD operational Services

Outsourcing registry responsibilities

Request a new gTLD audit

Registry operators must adhere to a detailed set of requirements to safeguard the operation of their Top Level Domain (TLD) and remain complaint with the ICANN Registry Agreement. Many are finding the wide range of necessary tasks unmanageable and distracting from their core business objectives.

The ever-changing ICANN policy landscape continues to cause confusion for those unfamiliar with ICANN processes, and monitoring the ICANN community is essential as businesses start to build a future strategy on their TLD.

Operational compliance – we act as the named contact for the 19 stipulated ICANN contact types and, where necessary, take the required action on your behalf.

Namespace management – our new gTLD experts review all requests for zone file access and approve all valid requests within the required response time.

Malicious content monitoring – NetNames will conduct technical analysis to assess whether domains in the TLD are being used to perpetrate security threats.

ICANN and industry involvement – you will have a dedicated ICANN expert assigned to monitor the industry landscape for your TLD.

24/7 emergency operations department – we will act as the registry operator’s emergency operations department. 

NetNames has been one of the market leaders in providing managed domain name services to corporate enterprises for some 15 years. Since the advent of ICANN’s new gTLD program, we’ve provided consultancy and application services to over 100 entities worldwide. We work with organizations of all sizes, advising them on a domain name policy and strategy that both minimizes registration costs and also protects their critical online assets. We hold the highest level of accreditation with over 500 registries, and we’re a fully compliant ICANN-accredited registrar under the 2013 RAA.

We have designed a fully outsourced service to liberate registry operators from the burden of day-to-day TLD operation. We will ensure that you are fully compliant with ICANN regulations and procedures and that you’re not overburdened with complex administrative tasks in relation to the management and operation of your new TLD.

We will manage the security of your namespace, regularly monitoring and assessing the domain inventory to ensure it’s free from problems, as well as acting as your front desk, handling compliance queries and contractual requests. NetNames will ensure that your voice is heard at all industry events, and will help create policies and procedures to keep you operating effectively.

NetNames’ Operational Services model for dotBrand applicants is the most robust solution on the market today.


Request a new gTLD audit

NetNames use their technology platforms, expert analysts and extensive knowledge of our business to flag infringements and counterfeits and assist in getting them removed

John Brailey
Global Trade Mark Counsel at Unilever

The registration and implementation of the new Top Level Domain is an important step for us. You could say that we have purchased part of the Internet to protect our web presence, both from a brand perspective and in terms of providing added trust for our website visitors.


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